Privacy policy
Just as we care deeply about the quality and sustainability of the products we offer, we care equally about providing you with a safe and secure online shopping experience too. We want you to feel confident that your data is secure when using our website.
This Privacy Policy defines how naturalisle.co.uk (“Site”, “we”, “us”, “Natural Isle”) gathers, uses and discloses your personal information when you visit or make a purchase from the Site. When you visit the Site or make a purchase, we collect information necessary to process your purchase and information regarding your device and your interaction with the Site. If you contact us for customer support, we may collect necessary additional information also. The personal information we collect is shared with service providers to ensure we are able to provide our services to you. Our Site is hosted by Shopify who provide us with an online eCommerce platform. You can read information about how Shopify uses your personal information via this link: https://www.shopify.com/legal/privacy. We may also be required to share your personal information to abide by applicable laws and regulations, to respond to a lawful request for information, or to protect our rights.
When you place an order through the site, we will retain your personal information unless you ask us to erase this information. If you are a resident of the European Economic Area, you have the right to access the personal information we retain about you, to port it to a new service, and to ask that your personal information be amended or deleted. If you would like to access your personal information, please contact us via email at info@naturalisle.co.uk. Your personal information is used to ensure we can provide our services to you, which include: processing payments and delivery and fulfilment of your order. We will not use your personal information to send marketing emails unless you have chosen to receive updates by signing up to our mailing list. You can unsubscribe to our mailing list at any time by using the unsubscribe option on the email or by contacting us directly asking to be removed. We will only ever contact you via email if you have given us consent to do so or if we need to contact you regarding an order you have placed. We do not have the ability to store, or any access to, your payment details. When you place an order through the Site, the payment information is encrypted using secure socket layer technology.
If you have any questions regarding your privacy that have not been answered above, please contact us at info@naturalisle.co.uk.
USE OF COOKIES
A cookie is a small piece of information that is downloaded to your device when you visit our Site. We only use cookies on our website to ensure the best browsing experience possible and to enable specific areas of the website to function correctly. We use a variety of different cookies to make your browsing experience better, including performance, functional, advertising and social media cookies. You have the ability to control, manage and disable cookies in your browser or to delete them upon leaving the Site. However, please be aware that disabling cookies may mean that parts of the Site are no longer fully accessible.
CHANGES
In order to ensure this policy reflects any changes to our practices or for any other legal, regulatory, or operational reasons, it will be updated from time to time, so please ensure to read the policy regularly.
CONTACT
For more information relating to any of the sections above, please contact us via email at info@naturalisle.co.uk.
Thank you,
Natural Isle.